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Online Safety
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There were 10 articles found in this category:
 How do I know that my information and transaction is secure?
Your online safety is most important to us. Islandermall.com maintains the highest standard of Internet information security. We use Secure Sockets Layer and Private Communication Technology security standards that are supported by Microsoft Internet Explorer 6.0 or later as well as other popula ...
- Why do you charge small amounts to my credit card?
This is another method for us to reduce fraud. If at anytime, we require validation of your credit card, or our risk department flags the order we will perform the following steps:- We will contact you indicating that we will be conducting additional security checks on your order. Once you agree ...
- What if I don't want to send my payment information over the Internet?
If you don't want to send your credit or debit card number over the Internet, during the checkout stage you can choose Bank Deposit or International Wire. We are working on setting up a hotline number where you can call in your order. However, there will be an additional $5.00 fee for call in or ...
- Why does Islandermall.com need to verify my shipping address?
We request a verification of your shipping address in order for us to reduce fraud against you and us. THis is more so if your billing and shipping addresses are different. Sometimes someone may get a hold of your credit card information (from your bin for example) and ship an order to anywhere ...
- Why do I have do fax an authorization with signature?
This is another fraud protection method. In instances where we believe this is necssary, we will contact the customer for an authorization. THe steps are as follows:- We will email you a sample authorisation form. You will complete it, sign it, copy the front and back of your credit card and fa ...
- How to Sign-up and use Moneybookers Tutorial
Moneybookers is the most popular e-money service in the Europe. It's a Paypal competitor. It helps you to send and receive money from both inviduals and companies, all across the world, including all the Caribbean Countries. Moneybookers is quick, easy and secure method for cash transfers. It is ...
- How do I identify Phishing or Spoofed E-mails?
Simply put we will not ask for any information via email. All our communication with you will be via our secured messaging system or via telephone. We only contact you via telephone if you have agreed to this. Telephone contact is usually to conduct credit card verifications. Remember: We don't ...
- Does Islandermall.com know specifically why my credit/debit card was declined?
Sorry we don't. Our system charges your credit card automatically. We are not given a reason for any decline. Please verify that you've given us the correct credit card number and expiration date. If you've already done so, please contact your credit card company or bank for information. If no ...
- I am unable to login or create and account on this website. What should I do?
If you are entering the correct email address and password, and your account has not been suspended due to fraud or chargeback, please try the following: Enable Cookies. Enable Javascript. Clear existing cookies and cache. Make sure the date/time on your computer is correct for your time zone. ...
- Does Islandermall.com sell or release my information?
Absolutely not. We value and respect your privacy. We will not under any circumstances sell or release your information to anyone. We are not even going to adhere to any requests by you to give out your information. All infomation colected by us is forour use only. However, relevant informtion f ...
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Islander eServices Ltd, TT.