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There were 21 articles found in this category:
 How to Shop Online at Islandermall.com?
Shopping at Islandermall.com is as easy as 1 - 2 - 3 - 4. Follow the steps below:- 1 Browse Website Visit http://www.islandermall.com and look around. Categories are on the left. 2 View Specific Item As you browse, click the item you like for more details. There are alot of details on this ...
- What if I don't want to send my payment information over the Internet?
If you don't want to send your credit or debit card number over the Internet, during the checkout stage you can choose Bank Deposit or International Wire. We are working on setting up a hotline number where you can call in your order. However, there will be an additional $5.00 fee for call in or ...
- How can I pay for my items?
DETAILS AND INSTRUCTIONS AVAILABLE AT CHECKOUT. YOU CAN PAY SECURELY WITH/BY:- Your Moneybookers Account. See Tutorial & more info. Tip: You can wire money from your home bank. Bank Deposit. TnT Only. Account Details provided upon checkout. See How to Shop Online. LayAway Plan/Part Payment ...
- Do I have to pay taxes when my order arrive?
Payment of import taxes is only required when you purchase an item from a store/seller outside of your home country or the seller says so otherwise in the product description. To see the seller of the item see the picture below. Using the picture below as an example, if you live in Trinidad and ...
- How LayAway/ Part Payments work?
Islandermall.com is please to provide our customers with the option to choose layaway plan as an option for payment of goods offered on our website. This is where you can make several smal payments to your order before it is delivered.This allows you to get what you want and manage your budget. ...
- What does the different order status mean?
The table below shows what the various order status means. Order Status Description Pending Your order is pending when it means we have received it but additional information is required. In this case, please check your email or check your messages in your account page. Awaiting Payment This ...
- When will I get my Stuff?
When you get your stuff is determined by who is selling it. An item may be sold by a Store or Reseller or directly by IslanderMall.com. If the item is being sold by a Store or Reseller you will see a Sold by listing on the item's product page. If the item is being sold directly by Isla ...
- Where is your store located?
At this time Islandermall.com is an online store only. This allows us to add new merchandise quickly keep our costs down and in turn bring the best for you at a low cost. We have warehouses at different locations and in some cases we bring the item direct from the manufacturer to you. For our Tr ...
- Does Islandermall.com charge sales tax?
The answer to this is YES & NO. Tax is in the final price where applicable. We are a multiseller environment. As a result, sellers are required to add taxes to their price from upfront and the item will state whether tax is included or not. In the countries we support, different tax collecti ...
- What value gift certificate can be purchased?
Any value from US$10.00 to US$1000.
- Can I use a Gift Certificate toward a purchase that exceeds the amount of my Gift Crtificate amount?
YES. You will simply need to pay the difference with a credit card or one of our payment methods.
- Does Islandermall.com sell/offer Gift Certificates?
YES. You can purchase a gift certificate by following the "gift certifiate" link to the top of the page or here. When ordering a gift certificate, you get to submit your name, and the recipient and a persnalized message. Also, our gift certificates don't expire and can be used to purchase items ...
- Can I recommend an item for listing on your website?
Yes. Submit request. While Islandermall.com will try to list the product, we may refer the item for listing by one of our pathner companies.
- I am unable to login or create and account on this website. What should I do?
If you are entering the correct email address and password, and your account has not been suspended due to fraud or chargeback, please try the following: Enable Cookies. Enable Javascript. Clear existing cookies and cache. Make sure the date/time on your computer is correct for your time zone. ...
- I am having trouble with my shopping cart. What to do?
Challenges with you shopping cart usually occur for one or more of the following reasons: Cookies are not enabled, or your browser is configured to block Islandermall.com cookies. In some cases you should clear your cookies and browser cache and try again. The master clock on the computer is n ...
- Can I request that a cancelled or declined order be processed?
Unfortunatly no. You will have to resubmit the order.
- Can I change my order after it has been submitted?
Unfortunately you cannot. You will have to cancel the order before 4PM EST and resubmit another order. If credit card has been charged, you will be refunded for the cancelled order.
- I didn't receive a confirmation page. What to do?
If you didn't see an order confirmation page even though you clicked the submit order button, there is a high probability that your order was received. This happens when communication back to your PC is interrupted immediately after submitting the order. We recommend that you wait about 5 minute ...
- Does Islandermall.com accept phone, fax, email or mail in orders?
Regretably, we don't at this time. All orders must be submittd online.
- How will I keep track of my order's progress after placing an order?
We, Islandermall.com, will keep you informed of your order status via e-mail. Once the status of your order changes, you will receive an email. Additionally, when your order is shipped you will be provided with the relevant shipping information. You may also check the status of your order online ...
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Islander eServices Ltd, TT.