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Islandermall.com Help & Information

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There were 9 articles found in this category:
  1. questionWhere is your store located?
    At this time Islandermall.com is an online store only. This allows us to add new merchandise quickly keep our costs down and in turn bring the best for you at a low cost. We have warehouses at different locations and in some cases we bring the item direct from the manufacturer to you. For our Tr ...

  2. questionWhat value gift certificate can be purchased?
    Any value from US$10.00 to US$1000.

  3. questionCan I use a Gift Certificate toward a purchase that exceeds the amount of my Gift Crtificate amount?
    YES. You will simply need to pay the difference with a credit card or one of our payment methods.

  4. questionDoes Islandermall.com sell/offer Gift Certificates?
    YES. You can purchase a gift certificate by following the "gift certifiate" link to the top of the page or here. When ordering a gift certificate, you get to submit your name, and the recipient and a persnalized message. Also, our gift certificates don't expire and can be used to purchase items ...

  5. questionCan I recommend an item for listing on your website?
    Yes. Submit request. While Islandermall.com will try to list the product, we may refer the item for listing by one of our pathner companies.

  6. questionCan I change my order after it has been submitted?
    Unfortunately you cannot. You will have to cancel the order before 4PM EST and resubmit another order. If credit card has been charged, you will be refunded for the cancelled order.

  7. questionCan I place an International order?
    Most certainly. International orders are always welcomed. However, our different sellers may/may not choose to ship orders internationally. If they don't ship internationally, you will not be able to checkout and you will be advised accordingly. If they do offer international checkout, your orde ...

  8. questionHow come some items are ready for delivery same day and others are not?
    Our various Caribbean sellers use different stocking models and as such they will vary by seller. Islandermall.com uses warehouses at different location across the Caribbean, including Miami and as such some of our items may take a few more days to get here. This model allows us to provide you w ...

  9. questionHow come some prices are so cheap?
    Various sellers have different pricing strategies and cost structures. As such they can bring affordable pricing to you the customer thus allowing you to save. Isladermall.com also uses competitive pricing strategy. We have warehouses located at strategic locations and they may be stocked with ...