When you get your stuff is determined by who is selling it. An item may be sold by a Store or Reseller or directly by IslanderMall.com.

If the item is being sold by a Store or Reseller you will see a Sold by listing on the item's product page.

If the item is being sold directly by IslanderMall.com, then you will not see this Sold by: tag, but you will see Delivery/Shipping: From IslanderMall.com  

When will I get stuff that is being sold by IslanderMall.com?

Time for your stuff to get to you = Processing Time + Delivery Time.

There are two parts to your package reaching you. The first part is the Processing Time. The Processing Time is the time it takes to locate your item in the IslanderMall.com warehouses, tag it, and package it for delivery to you. The second part is the Delivery Time. This is the time the Courier will take to deliver it to you.

How long is the Processing Time for IslanderMall.com?
The Processing Time depends on the product and which warehouse it is being sourced from.

Items stocked in the Caribbean have a shorter processing time for delivery to the Caribbean than items stocked in the US warehouses. If items are in stocked in the Trinidad and Tobago warehouse the Availability of the item on its product page will say Delivered to Courier Next Business Day.

Processing Time for the specific product you are interested in is listed as Availability: on the item’s product page.

What is the Delivery Time for IslanderMall.com items?
The Delivery Time is dependent on the courier and your location. Most items purchased by Caribbean customers are consolidated at, and shipped from, the Trinidad and Tobago Warehouse regardless of where it was originally stocked. Exceptions to this will be stated in the Availability section of the item’s product page.

Trinidad and Tobago: Items shipped to Trinidad and Tobago customers will be delivered via TTPost or IslanderMall.com Courier and will usually take 1-2 Business days.

Other Caribbean Islands: Items shipped to other Caribbean Islands will be shipped via UPS and delivery times are approximated at 3-5 business days.


When will I get my stuff if it is being sold by a Store or Reseller?
The different Stores and Resellers on IslanderMall.com are responsible for shipping their own items. Their delivery times are usually listed as Availability on the item’s product page.
 

To get further information on a Store’s Shipping Policy see their Shipping and Returns Policy in the top left menu of the Store’s Main page.

If a store does not have a Shipping and Returns Policy please contact IslanderMall.com at mall.manager@islandermall.com  or via phone at 305-537-6848 or 868-681-4469.

How can I contact a Store or Reseller?
You may also contact the Store directly through their Contact Us page which can be found in the top left menu of the Store’s Main page. 

If a store does not have a Contact page please contact IslanderMall.com at mall.manager@islandermall.com or via phone at 305-537-6848 or 868-681-4469.

If you have any more questions about when your stuff will be delivered then please email or call us at 305-537-6848 or 868-681-4469.