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Why was my credit/debit card declined when I have the funds available?
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Last Updated
31st of May, 2010
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A credit card charge can be declined due to an incorrectly-entered credit card number or expiration date, a daily limit, insufficient credit or other reasons. If the information you submitted was correct, then the reason could be that your bank or credit card company simply did not authorize us to charge the card. Follow these steps to assist with the problem.
  1. Please re-enter your credit card information. You will then receive a 'real time' authorization for the charge of your credit card.
  2. If your credit card is still declined, please contact your credit card company as soon as possible and let them know you placed an order with Islandermall.com LLC and find out why they would not authorize us to charge your card.
  3. After they have confirmed it is ok for us to re-authorize the payment you can resubmit your order.
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